At Vegas Casino Online (“Vegas Casino,” “Casino,” “we,” “our,” or “us”), safeguarding your personal information is a core responsibility. This Privacy Policy describes how we collect, use, protect, and share your data whenever you interact with our website, software, customer support, or promotional services.

By creating an account or using our platform, you confirm that you understand and accept the practices described in this Policy. If at any time you do not agree with these terms, please discontinue use of our services.

This Policy applies to all information collected through:

• The Vegas Casino website
• Customer service interactions (email, chat, phone)
• Marketing communications, promotions, loyalty programs, and contests

This Policy does not cover third-party websites, advertising networks, payment providers, or services beyond our control. We recommend reviewing the privacy practices of any external services you interact with.

We collect information in three ways: (1) information you provide, (2) information collected automatically, and (3) information received from verified third-party partners.

We collect personal information needed to create and maintain your account, including:
• Full name, home address, phone number, and email
• Login credentials (username and password)
• Payment details for deposits and withdrawals
• Identity verification documents (ID, proof of address, proof of funds)
• Age verification information
• Communications with customer support
• Information submitted during promotions, contests, surveys, or loyalty programs

When you visit our website or use our software, we automatically gather technical information such as:
• IP address (used to verify geographic eligibility)
• Device type, browser version, operating system
• Activity logs within the platform
• Cookies used to maintain login sessions and enhance navigation

We use cookies and similar technologies to operate our platform, maintain secure login sessions, remember basic preferences, and support limited performance and analytics functions. These tools help us ensure proper website functionality, improve stability, and detect potential security issues. Certain cookies may persist for a limited period to support essential platform operations. Where required by law, we will request your consent before placing non-essential cookies on your device.

We may receive information from:
• Identity verification partners (KYC, AML compliance)
• Payment processors (verification of transactions, fraud checks)
• Affiliate partners (to confirm referral source)
• Advertising partners (aggregated, non-personal campaign reporting)
• Service providers assisting with geolocation or responsible gaming tools

We use this information only to verify your identity, fulfill regulatory obligations, or protect the platform from fraud.

We process your information under the following legal grounds:
• Contract Fulfillment
• Legal Compliance
• Legitimate Interests
• Consent (marketing communications)

You may withdraw consent at any time without affecting the legality of prior processing.

We use your data for:
• Account creation, authentication, and management
• Processing deposits, withdrawals, and bonus eligibility
• Protecting against fraud and unauthorized activity
• Providing customer support 24/7
• Offering promotions and casino updates (optional)
• Enhancing website performance, safety, and user experience
• Complying with legal requests or regulatory standards

We do not sell or rent your information to external parties. We may disclose information under limited circumstances:
• Authorized service providers
• Government and regulatory authorities
• Security and protection cases
• Corporate transactions
• With your consent

Your data may be stored or processed outside your home country under legally recognized safeguards such as Standard Contractual Clauses (SCCs) and binding agreements.

We retain your information only as long as necessary to:
• Operate your account
• Fulfill legal obligations
• Resolve disputes
• Support fraud-prevention systems

Depending on your location, you may have rights to:
• Access data
• Request corrections
• Request deletion
• Restrict processing
• Object to certain uses
• Data portability
• Withdraw consent

We use cookies to:
• Maintain secure sessions
• Verify geographic eligibility
• Remember preferences
• Support limited analytics

We safeguard data with:
• Strong encryption
• Secure servers and firewalls
• Monitoring systems
• Restricted internal access

Vegas Casino does not knowingly collect information from minors and will delete such data immediately.

We may process data to monitor responsible gaming, apply limits, enforce self-exclusion, or fulfill regulatory requirements.

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact our Customer Support team 24/7.